Officer- Facility Management

Role Purpose

  • The Officer Facility Management is responsible for inspecting and maintaining facility assets such as buildings, roads, offices, landscaping, and utilities. The role ensures timely identification and resolution of maintenance issues (e.g., drainage, pumps, electrical faults, road repairs), supervises daily operations, prepares reports and work schedules, and supports budget planning. The position also contributes to the development and implementation of cost-effective maintenance policies and programs aligned with operational and strategic goals.

 

Accountabilities & Activities

Key Activities

  1. Essential Duties and Responsibilities

Facility Inspections & Maintenance Oversight

  • Inspect buildings, roads, offices, landscaping, utilities, and furniture to identify issues using standardized checklists.
  • Conduct and document regular facility inspections.
  • Respond promptly to facility and equipment alarms, failures, and occupant service requests.
  • Supervise and verify maintenance and repair works carried out by staff or contractors.
  • Ensure all activities comply with safety standards and industry codes.

Operations & Contractor Management

  • Create and assign maintenance tasks and work orders, coordinate with SCM to engage contractors
  • Review service contracts to ensure alignment with facility management requirements.
  • Supervise contract work and validate completion before forwarding claims to the F&S Manager
  • Monitor delivery schedule, quantity, and quality of outsourced services.
  • Liaise with contractors, vendors, and internal teams to ensure seamless service delivery.

 

 

Finance Management & Reporting:

  • Prepare and track facility budgets; monitor expenses and payment processing.
  • Generate regular reports on budgets, contracts, expenditures, and performance.
  • Verify invoicing accuracy and contract compliance.
  • Implement cost-reduction initiatives and monitor energy efficiency.
  • Conduct quarterly performance reviews of suppliers and contracts.

 

Compliance, Safety & Policy Implementation

 

  • Ensure compliance with all health, safety, environmental, and quality management standards.
  • Prepare work permits (daily), Job Method Statements (JMS), and Point of Work Risk Assessments (POWRA).
  • Develop and enforce policies and procedures related to facility management.
  • Supervise the cleanliness and hygiene of facilities in coordination with housekeeping.

 

Preventive & Lifecycle Maintenance

  • Develop and implement preventive maintenance programs and lifecycle plans for facility assets.
  • Maintain and manage schedules for routine checks and maintenance activities.
  • Assure ongoing performance of critical infrastructure (e.g. drainage system, submersible pumps).

 

 

Additional Duties and Responsibilities

  • Raises Purchase Requisitions (PRs) in SAP for various departmental projects and requirements.
  • Prepares final acceptance certificates for completed F&S projects.
  • Creates Goods Receiving Notes (GRNs) / Service Receiving Notes (SRNs) in SAP & ensuring correct data entry.
  • Reports any discrepancies in invoicing and other pertinent documents submitted by F&S contractors.
  • Prepares departmental stationery requirements and creates monthly SAP reservation ticket for the same.
  • Consolidates data from other F&S sections and prepares MIS reports.
  • Prepares necessary reports that may be assigned by the F&S Manager from time to time.
  • Creates necessary departmental forms and files required for F&S operation.
  • Drafts F&S awareness campaign materials.
  • Prepares required Work Permit together with POWRA and Job Method Statement/Work Instruction for FS task or undertaking as per ES Work Permit procedure.
  • Assists in investigating F&S related incidents.
  • Assists in resolving departmental SAP budget related issues.

Knowledge, Skills and/or Abilities (attributes) required:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

  • Strong understanding of facility operations, construction, and maintenance practices.
  • Working knowledge of project management and business administration principles.
  • Sound knowledge of health, safety, and environmental regulations.
  • Proficiency in quality control and assurance techniques.
  • Familiarity with relevant legislation, policies, and procedures.
  • Proven ability to schedule, allocate, and supervise work across teams.
  • Experience in resource planning, material procurement, and vendor coordination.
  • Ability to review and monitor performance against operational standards, cost-efficiency, and safety benchmarks.
  • Demonstrated initiative, independent judgment, and problem-solving abilities.
  • Strong team leadership and supervisory experience.
  • Effective negotiation and contractor/vendor management skills.
  • Consistent, fair, and ethical leadership approach.
  • Excellent written and verbal communication skills in English (speaking, listening, and writing).
  • Ability to prepare clear reports, policies, and documentation.
  • Public speaking and presentation capabilities.
  • Strong interpersonal and relationship-building skills.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Working knowledge of SAP for facility and maintenance management.
  • Self-motivated with a strong work ethic.
  • Strategic thinking and planning abilities.
  • Commitment to high standards of service delivery and continuous improvement.

 

 

Qualifications/Experience

Minimum Qualification

(Educational Qualifications, Trainings, or Certifications)

  • Diploma or Bachelor’s degree Graduate, Engineer Degree

Professional Experience

  • 2-3 years in a supervisory or specialist-level position.
  • Experience managing building maintenance, cleaning, catering, and other facility services.

Preferred professional training

  • EHS courses
  • Soft skills Computer/Technology related courses
  • Supervisory training

Experience Recommended

  • Hands-on experience with project coordination (maintenance, renovations, space planning).
  • Knowledge of HSE standards and compliance requirements.
  • Experience in budgeting, cost control, and resource planning.